Computer Office services

This is just an attempt to try to put this in some sort of order and prune it to a readable length. Apologies in advance for all the (many) things I have missed out.

Departmental services

• Network infrastructure
• DNS servers
• DHCP servers
• NTP servers
• Web server
• Windows Active Directory/Terminal Services
• Filemaker and MeetingMaker database services
• Department firewall
• Department bastion host
• Hardware repair service (1st line and contract with UCS Hardware support)
• Wireless network in some areas
• PWF support
• Management of some departmental mailing lists
• Secure password storage
• Chubb Continuum server for door security
• Environmentally friendly hardware disposal
• Advice for safe use of DSE; DSE risk assessments
• Windows Support
• Mac Support
• UNIX Support
• Scientific Computing Support
• Website/technology support

Group services

• UCC
  • Management of compute clusters
  • UCC Training Area
  • CamGRID Condor service
  • Backup service for servers
  • Managed Linux/Windows workstations
  • Licence service
  • Wiki service
  • Subversion service
  • Bastion host

• Theory sector
  • Management of compute servers
  • Managed Linux workstation service
  • Backup service
  • Licence service
  • Page counting print server
  • Application server
  • Bastion host

• Others
  • various group firewalls
  • various group compute servers
  • various group fileservers/backup servers

Proposed/new/wished-for Departmental services

• • Add your suggestions here!
  • Wireless (commercial for very short term visitors)
  • Wireless (non-commercial but secure for registered staff - Lapwing?)
  • Departmental data backup service (tied in with AD and LDAP)
  • Web services e.g. calenders, equipment booking
  • Help-desk/request tracking system (RT?)
  • LDAP/single-account for some Unix services (CUC3 v. keen; also UCC training area; M18 very keen)
  • Better user administration, particularly with registration and leaving - more liaison with admin staff